Online Fraud Infographic

Online Fraud Infographic

Online Fraud Infographic  

Content Summary for Online Fraud Infographic

Fight Online Fraud
  1. The Stats
31 Million:  U.S. consumers who had credit cards breached in the US in 2014. $16 Billion:  Defrauded from 12.7 million consumers. 22%:  Students who found out that they were defrauded  - only after being denied credit or being told by a debt collector (3x higher than other fraud victims). 18%: American adults who said they had personal information stolen online. 14 Million:  Fraud victims expected in 2018.
  1. Security Recommendations
Get Software Updates
  • Install updates for Web browsers, email programs, and operating systems.
  • Prevent the installation of fake updates. Download updates directly through the software.
Use a Reputable Antivirus
  • Make sure your device has antivirus software installed and activated.
  • Many threats come from malware, which steal payment information, identity or can harm your device.
Ignore Emails and Pop-ups Even with anti-virus software you are never completely safe. Follow these tips to keep you safe:
  • Don’t click pop-up ads - they may contain malicious software.
  • Be wary of Cyber Monday emails that include attachments.
  • Delete or trash them – they may contain a virus.
  • To check out a deal in an email, open the actual website by typing the URL into the bar.
  • An email can be well masked - you could be clicking into a totally fraudulent version of a site.
Look for SSL Padlock Icon
  • The SSL padlock icon ensures information is secure.
  • The symbol should appear in the far left corner of your browser’s search bar.
  • The URL in your browser, should show “HTTPS,” rather than just “HTTP.”
  • Do not enter personal or payment info if you visit a site without the icon or HTTPS.
  • Continually check the URL as you browse. Scammers can make mock-up pages to fool you into thinking you are on the right page.
Use Credit Cards or PayPal, but not Debit Cards
  • For online shopping, use either a credit card or PayPal.
  • Check your statements. If anything looks unusual, call your credit card provider or bank .
Important to Know: Debit cards:  Funds removed from the card belong to you. Once stolen from your account, funds are gone.   It is very difficult to recover. Credit Cards: Your account is charged for the amount, but funds are not taken from your bank account immediately.  The credit card company may protect you from fraud. Keep Passwords Fresh
  • Use “quality” passwords when shopping online.
  • Check online guides to creating excellent passwords.
  • Use different passwords for every account.
  • Change current passwords you have already created to make sure they are effective.
  • Change your passwords often, so they don’t remain vulnerable.
Shop with Familiar Sites Remember the saying “if it sounds too good to be true" - it probably is”. On Thanksgiving, Black Friday, and Cyber Monday there will be many great deals online:
  • Buy only from stores you know and trust.
  • Be very wary of fraud,or poor service, return policies, etc.
Shop from Home or Secured Networks
  • Shop from a trusted connection only – preferably one that is password protected.
  • Public Wi-Fi are easy targets for criminals looking to steal personal information.
Don’t Divulge Extra Info
  • An online store should only require your name, billing and shipping address, payment
info, or discount/coupon codes.
  • If a site requests extra information stop the transaction immediately.
Read the Fine Print:
  • Carefully examine and identify the exact brand and model number on sale.
  • Avoid bait-and-switch ads with low prices that are not guaranteed to be in stock.
Fine print stating "quantities are limited" is a tell-tale sign of this tactic. Beware of Hidden Shipping Costs:
  • Look out for advertised prices that do not factor in shipping and handling.
  • Examine all shipping and handling costs before committing to any online purchases.
Track Your Orders
  • In many cases, you will have order tracking information.
  • If your order does not arrive when it should, contact the shipping company.
Did you know?  If you are buying from a retailer with brick-and-mortar locations, you can check for the option for in-store pickup.
  1. Remedies
How to Report Online Shopping Fraud If you feel you are a victim of fraud you can file a complaint with:
  • The Federal Trade Commission at
  • Your state's Attorney General. Find the contact information at
  • Your state's consumer protection agency. Visit
  • The Better Business Bureau,
  • In complex cases, or cases involving large sums, you may consider legal representation.
  • Keep in mind that lawsuits need to be filed before an impending expiration date, known as the Statute of Limitations.

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